Looking for a new Internet service provider in your area and want to make sure you're getting a good deal? Make sure you ask these questions before signing up.
What Are Your Upload And Download Speeds
Many Internet service providers will let you know the advertised speed of the package you are signing up for. However, these are often the download speeds that they advertise, with upload speeds being different. Always ask what your upload and download speeds will be so that you understand the speed package you are getting. You may be surprised at how slow upload speeds can impact your Internet performance, especially with multiple people in a home.
Is There A Data Cap?
Some Internet service providers have data caps in place, which limit how much data you can use in a month. If you go over your data cap, you may be charged additional money, have your speeds throttled, or even have your Internet service shut down. Make sure you know what the data caps are, what happens if you go over, and what the cost is to get you back up to full speed if necessary.
Is There A Contract?
Always ask if you are signing up for a contract and if those prices you are offered are promotional prices that will go up after an initial contract period. Some ISPs even offer a rate guarantee where you know the price will not go up during a contract period, so it is beneficial to have a contract due to that reason. It is also worth asking what happens if you break the contract early, such as if you move to a new home in an area where the ISP doesn't have Internet service.
In addition, ask about how it works to break a contract early. You may have to pay a one-time fee that is prorated based on how many months are left of the contract.
Can You Bring Your Own Equipment?
One way to save money on your Internet service is to bring your own modem so you are not renting it from the ISP. However, your ISP may not allow you to do this. This is more common if you are also subscribing to a telephone service since the ISP's modem is necessary to plug the phone line into it. If you can bring your own equipment, make sure that there is not a charge for equipment rental and that it is taken off your bill.
For more information regarding home Internet plans, contact an Internet service provider.